FAQS

A nursing home may be a good option for individuals who need ongoing medical care, assistance with daily activities, rehabilitation, or more support than can safely be provided at home.

The first step is to contact our Admissions Coordinator. We will walk you through the referral process, review the necessary information, and help determine whether our facility can meet your loved one's needs.

Admission typically requires medical records, insurance information, medication lists, physician information, and other necessary documentation.

Yes! Hospital-to-facility admissions are common. Our admissions team works with hospitals, families, and healthcare providers to coordinate a smooth transition.

Yes. Nursing homes may offer both short-term rehabilitation stays and long-term residential care, depending on individual needs and facility services.

Personal belongings, decorations, photographs, and familiar items can help make a room feel more like home. Families should check with Maintenance regarding room decorations and safety guidelines.

Room availability and options vary. Families can discuss room preferences and availability with our Administrative staff.

At Sun Dial Manor, we offer open visiting hours. We simply ask visitors to be respectful of residents, particularly when quiet or privacy is needed.

Absolutely! We encourage family involvement and time spent together. We ask families to communicate with the facility before outings and appointments and keep us updated if plans change.

Yes! Residents have opportunities to participate in activities, social gatherings, music, games, crafts, exercise, and special events throughout the year.

Yes! Residents receive meals and snacks throughout the day as part of their care.

Dietary needs and restrictions are addressed as part of each resident's individualized care plan.

Yes! Families are welcome to bring food and treats. Items that need refrigeration can be coordinated with facility staff for proper storage.

Sun Dial Manor offers guest dining options. Families should contact the facility ahead of time to make arrangements.

We encourage families to reach out whenever questions arise. Our team is here to help direct you to the appropriate department.

We want families to feel comfortable sharing concerns. Questions, concerns, and grievances can be directed to Jen in Social Services so they can be addressed appropriately.

Absolutely. Residents maintain their rights to dignity, privacy, respect, and personal choice while receiving care.

Family involvement is always encouraged! Visits, phone calls, participation in activities, attending care conferences, and simply spending time together all make a difference.

Sun Dial Manor provides around-the-clock nursing services, assistance with daily activities, medication management, and individualized care based on each resident's needs.

Care plans are developed shortly after admission and reviewed regularly and whenever significant changes occur.

Absolutely! Family involvement is important. We encourage families to participate in care conferences, share concerns, ask questions, and communicate with our team.

Our nursing team monitors residents and responds to changes in their health or care needs. Families are included in communication regarding significant changes.

Sun Dial Manor offers physical, occupational, and speech therapy services. Therapy availability depends on the resident's needs and the services provided by the facility.

Payment options may include private pay, Medicare for qualifying skilled nursing stays, Medicaid for eligible individuals, and certain supplemental insurance plans.

Medicare may cover qualifying short-term skilled nursing care following a qualifying hospital stay, provided eligibility and coverage requirements are met. Medicare generally does not cover long-term custodial nursing home care.

Yes. Individuals who meet Medicaid eligibility requirements may qualify for assistance with nursing home expenses.

Our Executive Director, Joy, can help families with billing, insurance, and financial questions.